Privacy Policy
Chaos Crew Clothing – Privacy Policy (Canada)
Last updated: February 2026
Chaos Crew Clothing (“we”, “our”, “us”) operates as an ecommerce retailer based in Canada. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
Personal Information
We collect personal information necessary to process your orders and provide customer support, including:
• Name
• Email address
• Shipping and billing address
• Phone number (if provided)
• Payment information (processed securely by third‑party payment processors; we do not store full credit card details)
Automatically Collected Information
When you browse our site, we may automatically collect:
• IP address
• Device type and browser
• Pages viewed and time spent
• Cookies and tracking technologies (for analytics, personalization, and cart functionality)
Optional Information
If you choose to create an account, join our newsletter, or participate in promotions, we may collect:
• Account login details
• Marketing preferences
• Survey responses or contest entries
2. How We Use Your Information
We use your information to:
• Process and fulfill orders
• Communicate about your purchase or account
• Provide customer support
• Improve our website and services
• Send marketing emails (only with your consent)
• Prevent fraud and maintain security
• Comply with Canadian legal requirements
3. Consent
By providing personal information, you consent to its collection and use for the purposes outlined above.
You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us at chaos.crew.clothing333@gmail.com.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted third parties who assist in operating our business, such as:
• Payment processors
• Shipping carriers
• Email service providers
• Analytics tools
These partners are required to protect your information and use it only for the services they provide.
We may also disclose information if required by law, regulation, or court order.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Keep items in your cart
• Improve site performance
• Analyze traffic and user behaviour
• Personalize your shopping experience
You can adjust your browser settings to refuse cookies, but some site features may not function properly.
6. Data Storage & Security
We store personal information securely and take reasonable measures to protect it from loss, misuse, unauthorized access, or disclosure.
While no online system is 100% secure, we follow industry best practices and comply with Canadian privacy standards.
7. Your Rights Under Canadian Law
Under PIPEDA, you have the right to:
• Access the personal information we hold about you
• Request corrections to inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your information where legally permissible
To make a request, contact us at chaos.crew.clothing333@gmail.com.
8. International Transfers
Some of our service providers may store or process information outside Canada. In such cases, your data may be subject to foreign laws and access by foreign governments. We ensure all partners meet comparable privacy standards.
9. Third‑Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We encourage you to review their policies.
10. Children’s Privacy
Our site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our site indicates acceptance of the revised policy.
12. Contact Us
For questions, concerns, or privacy requests, contact us at:
Chaos Crew Clothing
Email: chaos.crew.clothing333@gmail.com